Frequently Asked Questions

It depends on the trip, and each page says so clearly. On all-fees-included trips nothing is paid on board. On the others, park entrance and ranger fees are paid in cash on the day: the guide collects them on the boat and pays at the park counter for the group.

You book a boat class and a cabin category. The specific boat is assigned closer to departure and always matches the class booked. We confirm the boat name before you travel.

Yes. Children are welcome: tell us their ages so we can prepare life jackets and choose suitable snorkelling spots. Non-swimmers can join with a life jacket, but not in deep water. Our guides snorkel with the group.

Only if you book a shared cabin or dorm. Shared rooms may be mixed-gender. Private cabins are for you and your companion only.

From hotels, homestays and villas in Labuan Bajo, from Komodo Airport, or from another address in town that you choose.

Send your request on WhatsApp or by email to arahpesonaindo@gmail.com. Our team confirms availability, your price and the payment terms for that trip in writing. On eligible trips you can pay on arrival at our office in Labuan Bajo; some trips need a deposit, which we tell you before you reserve.

Pay-on-arrival options are available for selected trips, subject to availability and booking conditions. Some trips require an advance deposit to confirm your reservation. Our local team explains the payment options before you book. You can pay by credit or debit card through a secure Xendit payment link, by bank transfer, Wise, PayPal, or cash at our office.

On every trip of ours that visits Komodo National Park, yes, and we guarantee it. Our owner and guides are from Komodo Island and know where the dragons are, including in mating season when they often hide. If you do not see a Komodo dragon, we refund you; the terms are confirmed in writing when you book. Manta rays, turtles, whale sharks and flying foxes are wild and cannot be guaranteed.